Unit 64
Problem solving at work (A/502/3585)
Summary
1 - Understand the different types of problem they might encounter in a place of work
2 - Understand how problems can be solved
3 - Know how to recognise possible solutions to a specific problem
1 - Understand the different types of problem they might encounter in a place of work
2 - Understand how problems can be solved
3 - Know how to recognise possible solutions to a specific problem
The learner will:
1 - Understand the different types of problem they might encounter in a place of work
The learner can:
1.1 Identify the different types of problem they could encounter in a place of work relating to:
a) people
b) tasks
c) resources
The learner will:
2 - Understand how problems can be solved
The learner can:
2.1 Identify appropriate ways to come up with solutions for a straightforward problem
The learner will:
3 - Know how to recognise possible solutions to a specific problem
The learner can:
3.1 Demonstrate use of appropriate methods to create solutions for a straightforward problem
3.2 Decide what solution represents the best option, giving one reason why this is the case
1 - Understand the different types of problem they might encounter in a place of work
The learner can:
1.1 Identify the different types of problem they could encounter in a place of work relating to:
a) people
b) tasks
c) resources
The learner will:
2 - Understand how problems can be solved
The learner can:
2.1 Identify appropriate ways to come up with solutions for a straightforward problem
The learner will:
3 - Know how to recognise possible solutions to a specific problem
The learner can:
3.1 Demonstrate use of appropriate methods to create solutions for a straightforward problem
3.2 Decide what solution represents the best option, giving one reason why this is the case
Unit 65
Working in a team (F/502/3586)
Summary
1 - Understand the characteristics of good team working
2 - Understand and demonstrate own strengths and role in a team
3 - Be able to recognise and value the contribution made by others in a team
4 - Be able to participate in a team
1 - Understand the characteristics of good team working
2 - Understand and demonstrate own strengths and role in a team
3 - Be able to recognise and value the contribution made by others in a team
4 - Be able to participate in a team
The learner will:
1 - Understand the characteristics of good team working
The learner can:
1.1 Identify 2 characteristics of a good team
1.2 Give a reason why each of these characteristics improves team performance
The learner will:
2 - Understand and demonstrate own strengths and role in a team
The learner can:
2.1 Identify own strengths and role within a team
2.2 Give an example of using own strengths within a team
The learner will:
3 - Be able to recognise and value the contribution made by others in a team
The learner can:
3.1 Identify the strengths others can bring to a team
3.2 Give real examples of the contribution made by others in a team
The learner will:
4 - Be able to participate in a team
The learner can:
4.1 Identify the goals that a particular team they are a member of has set
4.2 Carry out their own role and responsibilities within their team effectively
4.3 Be supportive of other team members
4.4 Be receptive to others’ views within the team
4.5 Review their own performance in the team and suggest ways they can improve in future
1 - Understand the characteristics of good team working
The learner can:
1.1 Identify 2 characteristics of a good team
1.2 Give a reason why each of these characteristics improves team performance
The learner will:
2 - Understand and demonstrate own strengths and role in a team
The learner can:
2.1 Identify own strengths and role within a team
2.2 Give an example of using own strengths within a team
The learner will:
3 - Be able to recognise and value the contribution made by others in a team
The learner can:
3.1 Identify the strengths others can bring to a team
3.2 Give real examples of the contribution made by others in a team
The learner will:
4 - Be able to participate in a team
The learner can:
4.1 Identify the goals that a particular team they are a member of has set
4.2 Carry out their own role and responsibilities within their team effectively
4.3 Be supportive of other team members
4.4 Be receptive to others’ views within the team
4.5 Review their own performance in the team and suggest ways they can improve in future
Unit 66
Time management skills (T/505/0459)
Summary
1 - Know benefits of good time management and some ways to promote it
2 - Be able to plan own use of time
3 - Know how to improve own time management
1 - Know benefits of good time management and some ways to promote it
2 - Be able to plan own use of time
3 - Know how to improve own time management
The learner will:
1 - Know benefits of good time management and some ways to promote it
The learner can:
1.1 State the benefits of good time management
1.2 Give examples of the effects of poor time management
1.3 List different ways to promote good time management
The learner will:
2 - Be able to plan own use of time
The learner can:
2.1 Identify a specific time management technique that can be used to improve own use of time
2.2 Plan own activities for specified days
2.3 Carry out own time management plan
The learner will:
3 - Know how to improve own time management
The learner can:
3.1 Identify aspects of own time management plan which went well
3.2 Identify what could be improved
3.3 Give examples of how improvements could be made
1 - Know benefits of good time management and some ways to promote it
The learner can:
1.1 State the benefits of good time management
1.2 Give examples of the effects of poor time management
1.3 List different ways to promote good time management
The learner will:
2 - Be able to plan own use of time
The learner can:
2.1 Identify a specific time management technique that can be used to improve own use of time
2.2 Plan own activities for specified days
2.3 Carry out own time management plan
The learner will:
3 - Know how to improve own time management
The learner can:
3.1 Identify aspects of own time management plan which went well
3.2 Identify what could be improved
3.3 Give examples of how improvements could be made
Unit 67
Improving own learning and performance (L/505/0452)
Summary
1 - Be able to identify own strengths and areas for improvement
2 - Know how to plan to reach learning targets
3 - Be able to review own performance
1 - Be able to identify own strengths and areas for improvement
2 - Know how to plan to reach learning targets
3 - Be able to review own performance
The learner will:
1 - Be able to identify own strengths and areas for improvement
The learner can:
1.1 Identify own strengths and areas for improvement
1.2 Identify a realistic long-term learning target to address an identified area for improvement
1.3 Give reasons for choice of learning target
The learner will:
2 - Know how to plan to reach learning targets
The learner can:
2.1 Produce an action plan detailing the steps necessary to reach the learning target
2.2 Identify what support or advice might be needed to achieve the learning target
2.3 State sources of relevant advice/support
2.4 Comment on own progress towards the learning target
The learner will:
3 - Be able to review own performance
The learner can:
3.1 Identify improvements in performance
3.2 Revise long-term targets in line with improvements in performance
1 - Be able to identify own strengths and areas for improvement
The learner can:
1.1 Identify own strengths and areas for improvement
1.2 Identify a realistic long-term learning target to address an identified area for improvement
1.3 Give reasons for choice of learning target
The learner will:
2 - Know how to plan to reach learning targets
The learner can:
2.1 Produce an action plan detailing the steps necessary to reach the learning target
2.2 Identify what support or advice might be needed to achieve the learning target
2.3 State sources of relevant advice/support
2.4 Comment on own progress towards the learning target
The learner will:
3 - Be able to review own performance
The learner can:
3.1 Identify improvements in performance
3.2 Revise long-term targets in line with improvements in performance
Unit 68
Introduction to health and social care (Y/505/0745)
Summary
1 - Know duties, procedures and requirements relevant to working in a care environment
2 - Know about equipment used when working in a care environment
3 - Know health and safety procedures for working in a care environment
4 - Be able to communicate with others when working in a care environment
1 - Know duties, procedures and requirements relevant to working in a care environment
2 - Know about equipment used when working in a care environment
3 - Know health and safety procedures for working in a care environment
4 - Be able to communicate with others when working in a care environment
The learner will:
1 - Know duties, procedures and requirements relevant to working in a care environment
The learner can:
1.1 Describe own duties
1.2 Outline workplace requirements about:
a) personal presentation
b) timekeeping and attendance
c) conduct towards others
1.3 Identify the main procedures related to own work role
1.4 Give examples of the possible consequences of not following at least 2 procedures
The learner will:
2 - Know about equipment used when working in a care environment
The learner can:
2.1 Name items of equipment used
2.2 State the purpose of equipment
2.3 Use equipment to carry out tasks
2.4 Describe how to care for and store equipment
The learner will:
3 - Know health and safety procedures for working in a care environment
The learner can:
3.1 Outline fire procedures
3.2 Outline accident procedures
3.3 Follow health and safety procedures
The learner will:
4 - Know health and safety procedures for working in a care environment
The learner can:
4.1 Indicate when and how to approach supervisors and colleagues when working in a care environment
4.2 Outline how to maintain good working relationships in a care environment
4.3 Give examples of how to respond to a complaint
1 - Know duties, procedures and requirements relevant to working in a care environment
The learner can:
1.1 Describe own duties
1.2 Outline workplace requirements about:
a) personal presentation
b) timekeeping and attendance
c) conduct towards others
1.3 Identify the main procedures related to own work role
1.4 Give examples of the possible consequences of not following at least 2 procedures
The learner will:
2 - Know about equipment used when working in a care environment
The learner can:
2.1 Name items of equipment used
2.2 State the purpose of equipment
2.3 Use equipment to carry out tasks
2.4 Describe how to care for and store equipment
The learner will:
3 - Know health and safety procedures for working in a care environment
The learner can:
3.1 Outline fire procedures
3.2 Outline accident procedures
3.3 Follow health and safety procedures
The learner will:
4 - Know health and safety procedures for working in a care environment
The learner can:
4.1 Indicate when and how to approach supervisors and colleagues when working in a care environment
4.2 Outline how to maintain good working relationships in a care environment
4.3 Give examples of how to respond to a complaint
Unit 69
Caring for babies and young children (A/505/0740)
Summary
1 - Know how to carry out personal care for babies and young children
2 - Know the correct procedures when feeding babies and young children
3 - Know how to dress babies and young children
4 - Know how to respond to the need for sleep and rest in babies and young children
1 - Know how to carry out personal care for babies and young children
2 - Know the correct procedures when feeding babies and young children
3 - Know how to dress babies and young children
4 - Know how to respond to the need for sleep and rest in babies and young children
The learner will:
1 - Know how to carry out personal care for babies and young children
The learner can:
1.1 State the correct procedure for bathing
1.2 Identify products available for personal care
1.3 Outline the importance of hygiene for specific areas of the body
The learner will:
2 - Know the correct procedures when feeding babies and young children
The learner can:
2.1 Use a correct method for sterilising feeding equipment
2.2 Use the correct method for preparing a bottle
2.3 Use appropriate hygiene and safety procedures
The learner will:
3 - Know how to dress babies and young children
The learner can:
3.1 Identify suitable clothing for children according to age and season
3.2 State how to care for these clothes
The learner will:
4 - Know how to respond to the need for sleep and rest in babies and young children
The learner can:
4.1 Identify when a:
a) baby
b) young child requires sleep
4.2 Describe the correct method for putting to bed
4.3 Collect information showing equipment available for aiding rest and sleep
1 - Know how to carry out personal care for babies and young children
The learner can:
1.1 State the correct procedure for bathing
1.2 Identify products available for personal care
1.3 Outline the importance of hygiene for specific areas of the body
The learner will:
2 - Know the correct procedures when feeding babies and young children
The learner can:
2.1 Use a correct method for sterilising feeding equipment
2.2 Use the correct method for preparing a bottle
2.3 Use appropriate hygiene and safety procedures
The learner will:
3 - Know how to dress babies and young children
The learner can:
3.1 Identify suitable clothing for children according to age and season
3.2 State how to care for these clothes
The learner will:
4 - Know how to respond to the need for sleep and rest in babies and young children
The learner can:
4.1 Identify when a:
a) baby
b) young child requires sleep
4.2 Describe the correct method for putting to bed
4.3 Collect information showing equipment available for aiding rest and sleep
Unit 70
Understanding children’s social and emotional development (A/505/0754)
Summary
1 - Understand key elements of children’s social and emotional development
2 - Understand children’s social and emotional needs
3 - Know how children acquire their behavioural patterns
4 - Understand how to meet children’s social and emotional needs
5 - Understand how to encourage children to feel positive about themselves
1 - Understand key elements of children’s social and emotional development
2 - Understand children’s social and emotional needs
3 - Know how children acquire their behavioural patterns
4 - Understand how to meet children’s social and emotional needs
5 - Understand how to encourage children to feel positive about themselves
The learner will:
1 - Understand key elements of children’s social and emotional development
The learner can:
1.1 Give examples of 2 stages of children’s social and emotional development
The learner will:
2 - Understand children’s social and emotional needs
The learner can:
2.1 Outline some social and emotional needs of young children
The learner will:
3 - Know how children acquire their behavioural patterns
The learner can:
3.1 Give examples of how and why children learn to behave in particular ways
The learner will:
4 - Understand how to meet children’s social and emotional needs
The learner can:
4.1 Identify key ways to meet some of the social and emotional needs of young children
The learner will:
5 - Understand how to encourage children to feel positive about themselves
The learner can:
5.1 Give examples of ways of encouraging children to feel positive about themselves
5.2 Identify some of the benefits of encouraging children to feel positive about themselves
1 - Understand key elements of children’s social and emotional development
The learner can:
1.1 Give examples of 2 stages of children’s social and emotional development
The learner will:
2 - Understand children’s social and emotional needs
The learner can:
2.1 Outline some social and emotional needs of young children
The learner will:
3 - Know how children acquire their behavioural patterns
The learner can:
3.1 Give examples of how and why children learn to behave in particular ways
The learner will:
4 - Understand how to meet children’s social and emotional needs
The learner can:
4.1 Identify key ways to meet some of the social and emotional needs of young children
The learner will:
5 - Understand how to encourage children to feel positive about themselves
The learner can:
5.1 Give examples of ways of encouraging children to feel positive about themselves
5.2 Identify some of the benefits of encouraging children to feel positive about themselves
Unit 71
Understanding changing roles and relationships in adolescence (K/505/1284)
Summary
1 - Understand the changing role and relationships of parents as a child gets older
2 - Understand the changes that a child goes through during adolescence
3 - Understand the pressure that all families with adolescents sometimes experience
4 - Understand issues that can cause conflict
5 - Understand issues of power and authority
1 - Understand the changing role and relationships of parents as a child gets older
2 - Understand the changes that a child goes through during adolescence
3 - Understand the pressure that all families with adolescents sometimes experience
4 - Understand issues that can cause conflict
5 - Understand issues of power and authority
The learner will:
1 - Understand the changing role and relationships of parents as a child gets older
The learner can:
1.1 State how own role has changed as the child has developed
1.2 Describe how they feel about their changing role
The learner will:
2 - Understand the changes that a child goes through during adolescence
The learner can:
2.1 Give 3 examples of developmental changes in a young person
2.2 State how these changes can affect behaviour
The learner will:
3 - Understand the pressure that all families with adolescents sometimes experience
The learner can:
3.1 Outline pressures experienced by teenagers:
a) internal
b) external
The learner will:
4 - Understand issues that can cause conflict
The learner can:
4.1 Compare a conflict of needs with a conflict of values.
4.2 List some personal values and give an example of:
a) a value that is non-negotiable
b) a value that is negotiable.
The learner will:
5 - Understand issues of power and authority
The learner can:
5.1 State how family dynamics have changed with a teenager in the household
5.2 List 3 of the benefits of sharing power with a teenager
5.3 List the possible pitfalls of sharing power with a teenager
5.4 State the importance of trust
1 - Understand the changing role and relationships of parents as a child gets older
The learner can:
1.1 State how own role has changed as the child has developed
1.2 Describe how they feel about their changing role
The learner will:
2 - Understand the changes that a child goes through during adolescence
The learner can:
2.1 Give 3 examples of developmental changes in a young person
2.2 State how these changes can affect behaviour
The learner will:
3 - Understand the pressure that all families with adolescents sometimes experience
The learner can:
3.1 Outline pressures experienced by teenagers:
a) internal
b) external
The learner will:
4 - Understand issues that can cause conflict
The learner can:
4.1 Compare a conflict of needs with a conflict of values.
4.2 List some personal values and give an example of:
a) a value that is non-negotiable
b) a value that is negotiable.
The learner will:
5 - Understand issues of power and authority
The learner can:
5.1 State how family dynamics have changed with a teenager in the household
5.2 List 3 of the benefits of sharing power with a teenager
5.3 List the possible pitfalls of sharing power with a teenager
5.4 State the importance of trust
Unit 72
Using craft activities with children and young people (D/505/0763)
Summary
1 - Understand the uses of craft activities
2 - Know how to plan and organise an appropriate craft activity
3 - Know how to review a craft activity
1 - Understand the uses of craft activities
2 - Know how to plan and organise an appropriate craft activity
3 - Know how to review a craft activity
The learner will:
1 - Understand the uses of craft activities
The learner can:
1.1 State some reasons for using craft activities with a child/young person
1.2 Identify some of the factors to be taken into account when choosing activities
1.3 Identify appropriate and inappropriate techniques for a child/young person
The learner will:
2 - Know how to plan and organise an appropriate craft activity
The learner can:
2.1 Plan a craft activity for a specific child/group
2.2 Identify time, resources and techniques required
2.3 Outline health and safety aspects in considerations relevant to the activity
2.4 Support children/young people to take part in the planned activity safely
The learner will:
3 - Know how to review a craft activity
The learner can:
3.1 State what went well
3.2 State what could be improved
1 - Understand the uses of craft activities
The learner can:
1.1 State some reasons for using craft activities with a child/young person
1.2 Identify some of the factors to be taken into account when choosing activities
1.3 Identify appropriate and inappropriate techniques for a child/young person
The learner will:
2 - Know how to plan and organise an appropriate craft activity
The learner can:
2.1 Plan a craft activity for a specific child/group
2.2 Identify time, resources and techniques required
2.3 Outline health and safety aspects in considerations relevant to the activity
2.4 Support children/young people to take part in the planned activity safely
The learner will:
3 - Know how to review a craft activity
The learner can:
3.1 State what went well
3.2 State what could be improved
Unit 73
Undertaking an enterprise project (D/504/8866)
Summary
1 - Know how to select an enterprise project for a particular target market
2 - Know about the costs involved in setting up the product or service
3 - Know the significance of effective marketing
4 - Be able to plan, monitor and review the enterprise project
1 - Know how to select an enterprise project for a particular target market
2 - Know about the costs involved in setting up the product or service
3 - Know the significance of effective marketing
4 - Be able to plan, monitor and review the enterprise project
The learner will:
1 - Know how to select an enterprise project for a particular target market
The learner can:
1.1 State ways to undertake market research
1.2 Identify the most suitable target market for own enterprise project
1.3 State why a product or service was selected
1.4 Identify:
a) target market
b) main competitors
The learner will:
2 - Know about the costs involved in setting up the product or service
The learner can:
2.1 Identify all the costs involved in producing the product or service
2.2 Calculate the total cost of producing the product or service
2.3 State the price to charge the customer for the product or service
The learner will:
3 - Know about the costs involved in setting up the product or service
The learner can:
3.1 Identify the key personal skills/qualities required to effectively market and sell the product or service
3.2 Identify the most appropriate methods for marketing the product or service
3.3 Create a resource for marketing the product or service to own target market
The learner will:
4 - Know about the costs involved in setting up the product or service
The learner can:
4.1 Devise an action plan that identifies each stage of the enterprise project
4.2 Give a target time/date for completion of each stage
4.3 Review the action plan at each stage of the enterprise project
4.4 Revise the action plan stating new target times/dates for completion
4.5 State what worked well
4.6 State what could be improved
1 - Know how to select an enterprise project for a particular target market
The learner can:
1.1 State ways to undertake market research
1.2 Identify the most suitable target market for own enterprise project
1.3 State why a product or service was selected
1.4 Identify:
a) target market
b) main competitors
The learner will:
2 - Know about the costs involved in setting up the product or service
The learner can:
2.1 Identify all the costs involved in producing the product or service
2.2 Calculate the total cost of producing the product or service
2.3 State the price to charge the customer for the product or service
The learner will:
3 - Know about the costs involved in setting up the product or service
The learner can:
3.1 Identify the key personal skills/qualities required to effectively market and sell the product or service
3.2 Identify the most appropriate methods for marketing the product or service
3.3 Create a resource for marketing the product or service to own target market
The learner will:
4 - Know about the costs involved in setting up the product or service
The learner can:
4.1 Devise an action plan that identifies each stage of the enterprise project
4.2 Give a target time/date for completion of each stage
4.3 Review the action plan at each stage of the enterprise project
4.4 Revise the action plan stating new target times/dates for completion
4.5 State what worked well
4.6 State what could be improved
Riverside College - CRMZ Centre - Kingsway - Widnes
